Step 01
Start with the catalog entry
The catalog identifies what the shop works with. Every part has an entry, a count on the shelf, and a history of the jobs it has been pulled for.
weTrack / Inventory and invoicing
Keep the part, the service record and the invoice together. weTrack helps operators, suppliers and service shops work from the same operational information.
The record
A part is pulled for a job, fitted or returned, and billed. Each movement stays tied to the equipment and the work. Shown with sample figures to illustrate the layout.
Step 01
The catalog identifies what the shop works with. Every part has an entry, a count on the shelf, and a history of the jobs it has been pulled for.
Step 02
A part pulled for service goes on the ticket for that job, against that equipment. The shelf count drops and the record says where the part went.
Step 03
A part that was pulled but not used goes back to the shelf on the record, and the count goes back up with it. What you have is what the system says you have.
Step 04
Completed service turns into the invoice, with the parts used on it. The office can trace any billed item back to the job after the shop has moved on.
Bring a completed job to a demoThe problems
Every one of these is a records problem before it is a stock problem.
The problemParts leave the shelf and the paperwork catches up later, or never
The fixInvoicing and inventory move with the work, so the part stays on the record
The problemA stock count says how many; nobody can say which job the part went to
The fixEach part pulled or returned is tied to the equipment and the service job it served
The problemThe office cannot trace a billed item once the shop has moved on
The fixThe invoice and the parts used sit on the same record as the service report
The problemWhat you consumed and what you billed are two stories from two systems
The fixOne platform runs the shelf, the job and the bill
For service shops and suppliers
The supplier workflow includes the parts catalog, parts pulled for a job, items returned to the shelf and the service history of each part. Reports go to clients ready to read, with the parts on them.
weTrack for suppliersFor the office
Inventory control and invoicing run on the same platform as the service work. The parts used and the invoice sit beside the report, so a question about a line on the bill ends at the job it came from.
Equipment service historyThe record
Every line below is a property of the record, not a promise. Ask us to follow one part from the shelf to the bill.
In practice
The catalog identifies what the shop works with. The service history explains what happened to a part during the work. Use a familiar part to follow these related questions:
Keeping those questions connected helps the office investigate a billed item after the shop has moved on to another job. For identifying the equipment itself, see asset tracking.
A completed job is one useful example. A job where a part was pulled and then returned provides another. Compare the two records to see how each movement relates to the work performed, then review the associated invoice against the job documentation. Before setup, prepare a selection of current catalog entries, older service records and client reports, and note inconsistent part descriptions or identifiers. RPT helps bring in the catalog and historical records.
Questions
The answers below are what the platform does today. Bring your own catalog and we will work through it with you.
Yes. The supplier workflow includes inventory, a parts catalog, service records and client-ready reporting. Bring a representative catalog and report to see how they fit your operation.
They run on the same platform as the service and maintenance information. This connects the parts used and the invoice with the work performed on the equipment, instead of leaving each team with a separate account of the job.
Bring the catalog you use today, examples of parts pulled and returned, and the service reports and invoices associated with those jobs. Identify descriptions that differ between systems so the setup discussion addresses the records your team actually uses.
Explore weTrack
Next step
Bring a catalog entry, a completed job and a part that was returned to stock. We will follow all three through one record, in front of you.
Request a weTrack demo